Between March 10 and March 24, 2020, Toews Asset Management sponsored and conducted a survey in conjunction with the Investments and Wealth Institute (IWI) and Absolute Engagement that asked 751 investors* in the United States how they reacted during periods of severe market declines. Questions were also posed regarding investors’ self-confidence, taking action in past market crises and more. The findings suggest there could be a loyalty crisis facing financial advisors today. We also review how a focus on planning (which can include behavioral coaching) can impact investor behavior and client relationships.
*The poll respondents worked with a financial advisor, made or contributed to financial decisions and had over $500,000 in investable assets.
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